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This is simply false. They're an awful company, but you can just use your browser.
Trying to view them through your browser will bring you to this pop-up. And it says you can't use screen shots or print outs.
The only other option is to use a mobile wallet, but that prevents me from sending my friends their tickets, since I purchased them all together.
The reason you can't use screenshots or printouts is because they're now using rotating barcodes. Much like the rotating codes in an authenticator app, the number values behind the barcode are changing on some regular cadence. Only the most recent barcode value is considered valid.
The only other option is to use a mobile wallet, but that prevents me from sending my friends their tickets, since I purchased them all together.
Some ticket sellers allow you to transfer tickets from one wallet to another wallet, but of course TicketMaster isn't one of them because they're fucking TicketMaster. What TicketMaster does allow is transfers from one TicketMaster account to another. Of course then everyone needs to have a TicketMaster account, needs to have the app, etc. It's either that or leave all the tickets in your app or wallet and go in together. If you tell the door person "I have the tickets for these X people," they'll be able to handle that.
Jesus, what a bunch of needless "security". They're tickets to a concert, ffs. This is all for personal data mining.
Jesus, what a bunch of needless “security”
I disagree with this part. Ticket theft is an actual issue, there are lots of ways to get a copy of someone else's barcode and either use it before they do or (more likely) sell it to someone else online. TicketMaster's marketing is talking up the increased security to distract from their true purpose, which is of course to find more ways to take more money from fans. Of course it's debatable whether the increased security is worth the decreased convenience for ticketholders. That is the inevitable tension when it comes to security, where any increase in security always incurs at least some cost in terms of convenience.
This is all for personal data mining.
TicketMaster might be selling user data, but I don't think that's their main aim. They want control of the resale market so they can take a cut when tickets are resold. Note how they don't allow direct transfers between two mobile wallets, they only allow transfers using their app. That's so they can monitor transfers. If they see someone transferring dozens or hundreds of tickets to many other TicketMaster users then that person is likely reselling and they can clamp down on their account. TicketMaster's true intent is to force all resales onto their ticket marketplace, because that's where they get to take a cut of resales.
I just used this service on Saturday and I didn't get this pop up.