Not looking for pity. But if you are having an awful December holiday, you aren't alone. This may be a chance to unload. I'll start.
My apt was flooded with rain 4 days ago, at ground level. For 4 days, my studio apt, carpet has been soaking wet, footsteps squishing, like stepping in a puddle. Property management wont do anything, hope I can talk sense into them before the floorboards rot and cave in.
That sucks your apartment flooded, but depending on what state you're in you might be able to do something about it. Some states have laws that allow you to "repair and deduct" emergency repairs. Meaning if your landlord refuses or doesn't answer you, you can pay to have the problem fixed yourself and then deduct the amount you paid from your rent payment.