Go on discord. Try to ask question thing not working in game. General chat is people fighting. Get drowned out. Make a bug report. Get banned for making bug report. People trolling not banned.

I was once in a discord where chat was slowed down to like 5min per message in general, 30min per for bug reports/complaints, at a time where the launcher had a bug with a fairly simple workaround that would be easy to direct the deluge of users towards... If you could speak more than once every 5 minutes. People were constantly shooting their once per 5min shot, and the answer was constantly being drowned out by a combination of yapping and new people asking the question. The answer was not pinned, tho even if it was you couldn't just tell people to check pins because you couldn't send them a reply to begin with.

They put the timers in to deal with the influx of people complaining that they couldn't play the game. I couldn't help keep the answer in view because I wasn't a moderator, and all of the mods/admins only wrote a few messages an hour telling people to shut the fuck up 🥴