the official dock is never quite plug & play when it comes to an external display (DVI)
the official dock is never quite plug & play when it comes to an external display (DVI)
I'm also using the deck as a work machine and for that I connect an external monitor, keyboard, mouse. Getting the monitor to display correctly is quite the hassle though.
Suspends, reboots, turning off the dock's power overnight or switching tween gaming and desktop mode all can cause issues with the external display being detected properly. Sometimes the deck uses it's internal display instead. Or worse both screens stay black and I have to restart the deck by holding the power button. Other times the desktop environment uses the wrong resolution and I have to manually adjust it. Or the resolution is correct but the image is off center (leaving a black bar on one edge of the monitor and missing rows of pixels on the opposite side).
¿Are others experiencing these issues as well? I never have trouble with the other peripherals (keyboard, mouse, network cable).
I purchased Steam's official dock cause I wanted the additional charger. ¿Can owners of docks from alternate manufacturers report how well external displays connect? Might be worth a switch to save me all the hassle.
edit: I just learned that you won't receive updates to the dock unless you follow this procedure:
- power everything off (shut down deck completely, don't just sleep it)
- remove all peripherals connected to the dock (except network cable if you use that for your connection)
- start the deck
- if there are any updates for the the dock, they should show in the options of gaming mode
🤨 why tho, valve? why not show dock updates always? how am I supposed to know about them otherwise... 😮💨
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I didn't see you mention it, but have you connected it to the dock then checked for updates? The official dock gets its own set.
I vaguely remembered it offering me updates when I first set the dock up (purchased the dock much later then the deck). I'll make sure I have the latest version.
Not saying that will fix things, but you never know!
OK, thanks for the hint. I just found out that you will only be prompted to update if you:
- power everything off (shut down deck completely, don't just sleep it)
- remove all peripherals connected to the dock (except network cable if you use that for your connection)
- start the deck
- if there are any updates for the the dock, they should show in the options of gaming mode
here's to hoping the updates will allay the display issues