Court documents show that not only is Valve a fraction the size [only 336 employees in 2021] of companies like EA or Ubisoft, it's smaller than a lot of triple-A developers
I personally think that if valve with their size managed to make a game and maintain their infrastructure for other publishers to use, wtf did the competitor do this whole time?
It's definitely a cultural problem. Companies like EA are completely clueless on the needs or desires of the average gamer. Their idea is to shape those needs and desires how they see fit. It's why they spend so much on advertising and viral marketing rather than making good products.