Roll 20 kind of sucks. They haven't made tangible improvements in years for performance, and the gm and player tools are lacking compared to other options despite making money hand over fist.
Even worse, Roll20 development is not only slow, player made solutions to issues are locked behind a paywall.
Making your customers pay you a monthly subscription to fix your product for you and then charging other customers a monthly subscription to access the fixes you didn't make is a grift so insane it's bordering genius.
Let me make a comparison. I like Fari as a Fate VTT. Fari is limited to the point of being “bad”, but I still like it for what it provides for free and how they interact with their community. It’s likely related to me preferring to play theater of the mind and using VTT to share art, simplify skill rolls/ math, other stuff that makes the session go smoother.
For that level of requirements, Roll20, Role, Foundry, all offer a decent package.
What is it about Roll20 that rubs you the wrong way enough to elicit hate? Just not updating the product?
We used roll20, and it sucked, and ruined the experience in a lot of our sessions. You're all like role playing, getting into it, and you can't cast your spells because of roll20. We put money into it, buying shit for our games. They put money into youtuber sponsorships instead of improving the platform. It's personal. You finally get 4h of overlapping free time on a Friday and the adventure won't load. Do you understand now? We switched, but we still hate it. Knowing that they still haven't improved years later just feels like "yeah that's about right". Fuck roll20.
"We’re excited to announce that Roll20 has acquired Demiplane, the best-in-class character-building solution for tabletop roleplaying games! Demiplane joins a growing suite of TTRPG (tabletop roleplaying game) offerings from Roll20 that include Roll20 Tabletop, DriveThruRPG, and Dungeon Scrawl."
I suppose "hand over fist" is a subjective term, but you don't acquire companies for free.
It’s pretty common to include a stake (ie stocks) in the purchase tender of companies. Sometimes very little actual money is exchanged. They agree on what each company is worth and the owners of the bought business end up with an equivalent stake in the remaining company.