Unpopular opinion: Unresponsive buttons are just as bad as unresponsive touchscreens. And touchscreens are not bad if you don't have 5 keys presses to get what you want, if you can customise your layout and if the system is not underpowered as they always seem to be.
Don't know what buttons or touch screens you have in your care but in my car it's way easier to hit the button than the exact location on the touch screen. You can 'feel' your way to a button on a dashboard, you can't do it on a touch screen.