Oh sweet, it's dot.com 2.0. Grab your popcorn, it's time for the internet to implode... again! Never ever underestimate shareholders' willingness to self-destruct a product for short-term profit.
It's called fiduciary duty and it's why every mega company sucks.
Cut costs by replacing cashiers with self checkout? Write a fat check to the shareholders! Then, shoplifting is becoming an even bigger issue from the self checkout... Cut costs again by preventing shoplifting by having people man the self checkout! Write another fat check to the shareholders!
Nevermind that it would have been easier and cheaper to just keep the system we had. Looking at you, Target.
Hey, but self-checkouts are good. Dunno how they use them at target, but at shops I go to they allow me to get to the shop, grab what I need and leave within 5 minutes.
And not so sure with cheaper. Again from my experience, shops have a setup of 6 self-checkouts per 1 employee.
They’re only good if they pass the savings of not having to pay a person to ring up your groceries onto you
I'm with the other person on this one. Self checkouts have really reduced the queues where I live. They're much more compact than the cash registers and the shop near me basically doubled its cash register capacity because of them. I rarely have to wait in a queue these days.
Tesco even has a scan as you shop service which is really convenient. You get a barcode scanner before you start shopping, then scan all products you want to buy and place them directly in your bags. At the checkout, you scan a barcode attached to the checkout machine, it prompts you to pay, you pay and leave. All your things are already bagged.
Fiduciary duty is an absolute circus. Obligating companies to maximize profits at the expense of the wider society is the exact opposite of how law should work.